About Us
Stable Snacks, LLC offers you healthy tasty horse treats, custom gift baskets for all occasions, a great selection with reasonable prices, excellent service, and fast delivery.
Although Stable Snacks sells almost exclusively through our web site, StableSnacks.com, we do have a physical shipping location based in the state of Arizona. Our address is:
- Stable Snacks, LLC
PO Box 5162
Scottsdale, AZ 85261
United States of America
sales@stablesnacks.com
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Shipping Information
In-stock, prepaid orders typically ship within 24 - 48 hours. Orders placed on weekends and holidays will be processed on the next business day. We make every effort to meet these goals, however, during times of exceptional volume order processing times may vary.
Some orders may be held longer for credit card verification procedures.
Our shipping costs are approximate, but usually quite accurate. There are no refunds on charges collected for shipping.
We use USPS for all shipping. Currently we ship only within the United States. We do not offer international shipping at this time.
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Inventory
Our inventory is maintained in small quantities to provide the best quality and freshest horse treats possible. We are baking horse treats on a daily basis and turn our inventory over quickly.
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Money Back Guarantee / Returns
We guarantee satisfaction on our products. We want our customers to be happy and come back again and again. Products may be returned in original container within 30 days of receiving your shipment, after requesting a return authorization code from returns@stablesnacks.com.
Once we receive the product in original container with remaining treats, we will refund the product purchase price to your credit card, excluding shipping costs.
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Customer Service
Stable Snacks, LLC performs customer service exclusively via email (support@stablesnacks.com), please
direct all inquiries to this email address, and please include for faster service your email
address, customer number, and/or order code, as appropriate. Customer service is performed during normal business
hours Monday to Friday, Pacific Time. We work hard to respond to customer service queries within 1 business day. All orders must be placed via our web site, www.stablesnacks.com.
We welcome your comments, suggestions, ideas, and requests for service. We want to hear from you. One of the best ways to improve our service is to get your valuable feedback. Note: We do not support the overhead of telephone operations at this time.
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Sales Tax
A 7.95% sales tax is added to all orders shipped to customers in the state of Arizona.
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Forms of Payment
We accept Visa/Mastercard. All payments must be in US dollars.
Credit card orders are charged once they enter the shipping process.
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Security
For your security and convenience, the StableSnacks.com site supports "SSL", which allows you to submit confidential information securely and safely over the Internet using 128-bit encryption technology.
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Legal
By using this site, you signify your agreement to all terms, conditions and notices contained or referenced herein, If you do not agree to these conditions please do not use this site.
All the photos, product names, product descriptions, forms and artwork are the intellectual property of Stable Snacks, LLC and are protected by federal copyright law and may not be copied, downloaded or used for any reason, other than to place an order, without the express written permission of Stable Snacks, LLC. All other products or trademarks used herein are the exclusive property of their respective trademark owners.
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Disclaimer
Note: Due to the hand-made nature of all our products, some variances may occur. Product images represented on our site may not be exact.
The information on StableSnacks.com websites is provided on an "as is" basis without any warranties, expressed or implied, including the implied warranties of merchantability or fitness for a particular purpose. StableSnacks.com makes no representation or warranties that access to its websites will be available on a continuous or timely basis, will be uninterrupted or will be error free. In no event shall or its affiliates, divisions, subsidiaries or their respective officers, directors or employees be liable for any incidental, consequential direct or indirect damages even if informed in advance of the possibility of such damages. StableSnacks.com has not reviewed the accuracy of the content of any website linked to any StableSnacks.com website. No endorsement of websites linked to StableSnacks.com websites is made, either express or implied. Use of such links is at your own risk. StableSnacks.com reserves the right to accept or reject any offer to purchase any products or services.
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How to View Orders That You Have Placed
We will do everything possible to keep you informed of your order status via e-mail.
Click on the Order Status link in the original invoice email that was sent after your purchase. This will display the current status of your order.
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